Resolve repeat questions before they reach an agent.
Knoku answers routine product questions from your own docs, instantly and with sources, across every channel your customers use.
No credit card required
Less queue, more resolved
The routine questions handle themselves, so your team's time goes where it matters.
Repeat questions, answered instantly
The same "how do I…" questions that fill your queue are answered from your docs the moment they are asked, every time, on every channel.
Faster first response, any hour
Customers get a cited answer immediately instead of waiting for the next agent, including outside business hours.
Answers you can trust
Every reply is grounded in the sources you connect and cites the page it came from, so nothing is invented and agents can verify it.
Agents keep the hard cases
Routine questions resolve themselves; your team spends its time on the tickets that actually need a human.
Answers on every channel you support
One index and one setup give consistent answers wherever the question comes in.
On every customer channel
The website widget, support form, Slack, and Discord all answer from the same project. One setup covers every surface.
Inside your help desk
Zendesk agent tools suggest cited answers while agents work tickets, so replies stay fast and consistent.
Questions from support teams
Where Knoku answers, and how it stays accurate.