Instant product answers for your whole team.
Knoku answers your team's questions in Slack from runbooks, wikis, and internal docs. Everything is cited and searchable, while internal knowledge stays internal.
No credit card required
Your internal knowledge, on tap
One index for the whole team: fast, cited, and scoped to the right audience.
Instant answers in Slack
Your team asks in the channel they already use and gets a cited answer pulled from runbooks, wikis, and internal docs. No wiki spelunking.
Public and internal, searched together
Internal sources sit next to your public docs in one index, so an answer can combine a customer-facing guide with the internal runbook behind it.
Cited, so it is verifiable
Every answer cites its source, so a teammate can open the original page in Notion, Confluence, or Zendesk and trust what they read.
Internal stays internal
Internal sources are never served to customer-facing channels. The boundary is set on the source and enforced everywhere.
Where your team gets answers
The full index, reachable from the tools your team already works in.
In Slack
Your team asks across public and internal sources together, with answers cited back to the original page.
For agents & internal tools
Zendesk agent tools and internal-scope API keys reach the full index for server-side use, never in a browser.
Questions about internal support
What the team can ask, and how the boundary is enforced.